Terms of Service
Last updated: 22 October 2026
These Terms of Service govern the use of the KUKRA service, operated by KUKRA s. r. o., IČO (Company ID) 57 563 462 (hereinafter the “Provider”).
1. Description of the service
KUKRA is an online tool that uses artificial intelligence to help construction companies prepare quotations, material estimates and the related communication with their clients.
Important — the outputs are indicative: Quotations, budgets and estimates generated by the service are indicative working documents that the user must review and adjust before sending them to a client. The Provider is not responsible for the accuracy of the prices, nor for business decisions taken on their basis. Sole responsibility for the final quotation handed over to the client lies with the company that sent it.
2. User account and formation of the contract
Users set up an account themselves by placing an order at kukra.sk/kupit, or the Provider will set one up on request. The contractual relationship arises on payment (for card payments, when the payment succeeds; for bank transfers, when the payment is credited to the Provider’s account) and the service is made available; access credentials are sent to the e-mail address given in the order. With a card payment the account is active immediately after paying; with a bank transfer it is normally activated within a few hours of the payment being credited, on business days.
Users are obliged to protect their login credentials and not to share them with unauthorised persons. The company using the account is responsible for all activity carried out under it.
3. Price and payment terms
Current prices are published at kukra.sk. As at the date of the last update of these Terms, the price is €50 + VAT/month or €500 + VAT/year (the annual payment corresponds to ten months). VAT is added for card payments; for bank transfers the price is final.
VAT:
- Card payment: the payment is processed by Stripe through Stripe Managed Payments. The seller of record (merchant of record) for card payments is Sold through Link, LLC, a Stripe group company: it adds VAT according to the customer’s country, remits it and e-mails the customer the receipt and invoice in its own name. For a customer in Slovakia this is normally 23 %, i.e. €61.50 a month (€50 + VAT) or €615.00 a year (€500 + VAT). The customer sees the final amount including VAT before paying. The charge appears on the card statement as “LINK.COM* …”. The KUKRA service itself is provided by the Provider also when paying by card.
- Bank transfer: the price stated is final. The Provider is not registered for VAT, so no VAT is added to the price.
The subscription is paid in advance for the whole billing period by card or by bank transfer (the payment instructions, including a QR code, are part of the order). The price covers one company (one customer account), with no limit on the number of quotations generated or on the use of the tools; the Provider reserves the right to restrict manifestly excessive use under clause 5.
The Provider will announce any change of price at least 30 days in advance by e-mail to the customer. If the customer does not agree with the change, they may end the subscription as of the date the new price takes effect.
4. Term, renewal and cancellation
The subscription is agreed for the chosen period (a month or a year) and comes with no lock-in.
- Card payment: the subscription renews automatically at the end of each period and the card is charged for the next period until the customer cancels it. The customer can cancel at any time in their Link account at link.com (the link is also in the payment receipt e-mail) or by e-mail as described in the next paragraph.
- Bank transfer: it is not an automatically renewing subscription — the Provider notifies the customer by e-mail before the end of the period, and the subscription continues only once the next period has been paid for.
The customer may end the subscription at any time by notice to kukra@kukra.sk, without giving a reason and with no notice period. Access to the service remains available until the end of the period already paid for; subscription fees paid for a period that has already started are not refunded unless the parties agree otherwise. For card payments, Stripe (Link) may in certain cases refund a payment within 60 days of the charge under its own rules.
5. User obligations
- To use the service in compliance with applicable law.
- To enter into the service only data that the user is authorised to process.
- Not to misuse the service in a way that would overload or damage it, and not to make it available to third parties outside the user’s own company.
6. Availability and limitation of liability
The service is provided “as is”. The Provider makes reasonable efforts to keep it continuously available, but does not guarantee any particular level of availability (SLA) — that can be agreed individually under a bespoke plan. The Provider is not liable for indirect damage, lost profit, or damage arising from the use of the indicative outputs of the service under clause 1.
7. Data export and erasure after termination
Once the subscription ends, the customer may request an export of their data (quotations, price list, documents) in a machine-readable format. The Provider will make it available within 30 days of receiving the request. The Provider retains customer data for no more than 90 days after the subscription ends and erases it once that period expires, unless the law requires otherwise.
Details of the processing of personal data, including the Provider’s position as a processor, are set out in our Privacy Policy. A data processing agreement under Article 28 GDPR is available on request at kukra@kukra.sk.
8. Final provisions
These Terms are governed by the law of the Slovak Republic. The Provider reserves the right to update them.
This English text is a translation provided for convenience. In the event of any discrepancy between the English and the Slovak wording, the Slovak version prevails.
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