Terms of Service

Last updated: 4 September 2026

These Terms of Service govern the use of the KUKRA service, operated by KUKRA s. r. o., IČO (Company ID) 57 563 462 (hereinafter the “Provider”).

1. Description of the service

KUKRA is an online tool that uses artificial intelligence to help construction companies prepare quotations, material estimates and the related communication with their clients.

2. User account and formation of the contract

Users set up an account themselves by placing an order at kukra.sk/kupit, or the Provider will set one up on request. The contractual relationship arises when the payment is credited to the Provider’s account and the service is made available; access credentials are sent to the e-mail address given in the order. An account is normally activated within a few hours of the payment being credited, on business days.

Users are obliged to protect their login credentials and not to share them with unauthorised persons. The company using the account is responsible for all activity carried out under it.

3. Price and payment terms

Current prices are published at kukra.sk. As at the date of the last update of these Terms, the price is €80/month or €800/year (the annual payment corresponds to ten months).

The subscription is paid in advance for the whole billing period by bank transfer (the payment instructions, including a QR code, are part of the order). The price covers one company (one customer account), with no limit on the number of quotations generated or on the use of the tools; the Provider reserves the right to restrict manifestly excessive use under clause 5.

The Provider will announce any change of price at least 30 days in advance by e-mail to the customer. If the customer does not agree with the change, they may end the subscription as of the date the new price takes effect.

4. Term, renewal and cancellation

The subscription is agreed for the chosen period (a month or a year) and comes with no lock-in. It is not an automatically renewing subscription with direct debit — the Provider notifies the customer by e-mail before the end of the period, and the subscription continues only once the next period has been paid for.

The customer may end the subscription at any time by notice to kukrapp@gmail.com, without giving a reason and with no notice period. Access to the service remains available until the end of the period already paid for; subscription fees paid for a period that has already started are not refunded unless the parties agree otherwise.

5. User obligations

• To use the service in compliance with applicable law.
• To enter into the service only data that the user is authorised to process.
• Not to misuse the service in a way that would overload or damage it, and not to make it available to third parties outside the user’s own company.

6. Availability and limitation of liability

The service is provided “as is”. The Provider makes reasonable efforts to keep it continuously available, but does not guarantee any particular level of availability (SLA) — that can be agreed individually under a bespoke plan. The Provider is not liable for indirect damage, lost profit, or damage arising from the use of the indicative outputs of the service under clause 1.

7. Data export and erasure after termination

Once the subscription ends, the customer may request an export of their data (quotations, price list, documents) in a machine-readable format. The Provider will make it available within 30 days of receiving the request. The Provider retains customer data for no more than 90 days after the subscription ends and erases it once that period expires, unless the law requires otherwise.

Details of the processing of personal data, including the Provider’s position as a processor, are set out in our Privacy Policy. A data processing agreement under Article 28 GDPR is available on request at kukrapp@gmail.com.

8. Final provisions

These Terms are governed by the law of the Slovak Republic. The Provider reserves the right to update them.

This English text is a translation provided for convenience. In the event of any discrepancy between the English and the Slovak wording, the Slovak version prevails.